Medical Front Desk Receptionist (Bilingual) - SSMC

$33,280 - $46,800/Yr

Sante Health - Fresno, CA

Full-time - Entry Level

Fresno, CA

About the position

Sante Health System is seeking a full-time Medical Front Desk Receptionist to join the team at Simonian Sports Medicine Clinic (SSMC) in Fresno, CA. This role is essential for managing patient interactions, including answering phones, scheduling appointments, and updating patient information. The ideal candidate will have a pleasant demeanor and the ability to maintain effective relationships with patients and staff.

Responsibilities

• Greet patients and callers in a congenial and professional manner.
• Screen and respond to routine requests for information.
• Identify caller and determine the reason for the telephone call.
• Direct caller to the appropriate person or place.
• Coordinate and reschedule patient appointments.
• Check patients in and inquire about any new patient information.
• Scan new insurance cards and help patients complete necessary forms.
• Input new information into the computer system.
• Prepare cashier drawers with specified opening balances.
• Receive and post payments and co-pays from patients and issue receipts as required.
• Coverage for physician receptionist area as needed.
• Attend meetings and in-service as required.
• Maintain records in a confidential manner.
• Comply with all work rules including those pertaining to safety and health.

Requirements

• High school diploma or equivalent.
• One year of work experience in a medical office setting.
• Knowledge of computer and business office procedures.
• Ability to establish and maintain effective relationships with patients, employees, and the public.
• Knowledge of business office procedures and managed care products such as HMO's and PPO's.

Nice-to-haves

• Bilingual (English/Spanish) preferred.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance