Medical Front Desk Receptionist | Colorado Applicants Only

$41,600 - $45,760/Yr

WSi Healthcare Personnel - Castle Pines, CO

Full-time

Castle Pines, CO

Administrative and Support Services

About the position

WSi Healthcare is seeking a dedicated Medical Receptionist to join our urgent care clinic, with locations in Castle Rock and Aurora, Colorado. This role is crucial as you will be the first point of contact for our patients, providing exceptional customer support and ensuring that the reception area operates smoothly. As a Medical Receptionist, you will be responsible for welcoming patients and visitors, directing inquiries to the appropriate staff, and scheduling provider appointments to optimize patient satisfaction and the efficient use of exam and treatment rooms. You will also handle financial transactions, including collecting co-pays and reconciling cash/check payment receipts from the Electronic Health Record (EHR) system at the end of each shift. In addition to these responsibilities, you will collect patient identification and necessary information for appointments, retrieve patient files, sequence paperwork, and prepare files for physician examination or treatment. Maintaining a neat and orderly reception area is essential, as is assisting patients with insurance paperwork and billing questions. You will also support ill or distressed patients as needed, which may include arranging transportation. Participation in the medical office emergency routine is required, and you may need to call EMS or assist other staff members in emergencies. This position is fully in-person and requires travel between our Castle Rock and Aurora locations, so candidates must be willing to commute between these sites.

Responsibilities

• Welcome patients and visitors, directing questions to the appropriate staff.
• Schedule provider appointments to optimize patient satisfaction and efficient use of exam and treatment rooms.
• Collect co-pays and other payments from patients.
• Reconcile cash/check payment receipts from the EHR with cash on hand at the end of each shift.
• Collect patient ID and necessary information for appointments.
• Retrieve patient files, sequence paperwork, add new patient record forms, and prepare files for physician examination or treatment.
• Maintain the reception area in a neat and orderly condition.
• Assist patients with insurance papers and billing questions.
• Support ill or distressed patients as needed, including arranging transportation.
• Participate in the medical office emergency routine when required, and call EMS or assist other staff members as needed.

Requirements

• High school diploma or equivalent.
• Recent experience of six (6) months as a medical receptionist.
• Excellent communication and customer service skills.
• Available to work full time, in person.
• Familiarity with medical terminology and insurance processes is a plus.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Weekly pay
• Positive work atmosphere
• Monday - Friday schedule