Medical Front Desk Receptionist (OBGYN)

$52,000 - $52,000/Yr

New York Health - Port Jefferson, NY

Full-time - Entry Level

Port Jefferson, NY

Ambulatory Health Care Services

About the position

The Medical Front Desk Receptionist at New York Health (NYH) plays a crucial role in providing a welcoming and efficient environment for patients visiting the OBGYN office. This position involves managing daily office operations, assisting patients with their needs, and ensuring smooth communication within the healthcare team. The receptionist will be responsible for various administrative tasks, including scheduling appointments, handling patient records, and maintaining compliance with HIPAA guidelines, all while contributing to a compassionate and patient-centered care approach.

Responsibilities

• Be responsible for the daily opening and closing procedures of the office.
• Welcome all patients and visitors by greeting them in a pleasant, professional manner.
• Assist in comforting patients and maintaining the reception area.
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
• Collect co-pays and balance total finances of the office on a daily basis.
• Assist patients with the completion of all necessary forms and documentation.
• Build and maintain patient records through the use of the practice EMR system.
• Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
• Assist with the daily distribution of quality assurance surveys and prevention screenings.
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with the nurse.
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
• Maintain daily operations of the office by following standard policies and procedures.
• Perform tasks as assigned for special projects.

Requirements

• High School diploma with at least 1 year of experience.
• Bachelor's Degree preferred.
• Excellent oral and written communication skills.
• Ability to accept direction and work within a team concept.
• Possession of typing and computer skills an asset.
• Strong customer service skills.
• Previous experience an asset.

Nice-to-haves

• Spanish speaking preferred.

Benefits

• Dental insurance
• Disability insurance
• Life insurance
• Paid holidays
• Paid time off
• Tuition reimbursement
• Vision insurance