Digestive And Liver Health Specialists - Clarksville, TN

posted 4 days ago

Part-time - Entry Level
Clarksville, TN

About the position

We are seeking a friendly and organized part-time Medical Front Desk Receptionist to join our Gastroenterology practice in Clarksville, TN. The role primarily involves managing patient interactions, scheduling appointments, and maintaining a welcoming environment for patients and their families. The position requires a commitment to providing compassionate service while ensuring the smooth operation of the front desk.

Responsibilities

  • Answer multi-line phones and assist with patient needs and requests.
  • Greet and assist patients and visitors, sign them in, and obtain insurance information.
  • Maintain the organization of the medical office to ensure a welcoming environment.
  • Manage patient communication, filing, and answering telephones.
  • Provide patients with intake and new patient forms, as well as copies of office policies and required documents.
  • Schedule appointments for new and recurring patients.
  • Coordinate patient and physician schedules.
  • Maintain electronic and hard copy patient records.
  • Provide administrative support to the office and team members.
  • Obtain co-pays and payments from patients.

Requirements

  • High school diploma or GED required; Associate's degree preferred.
  • 2 years of experience as a medical receptionist required.
  • 3 years of customer service experience preferred.
  • 3 years of experience with medical terminology preferred.
  • 5 years of computer skills preferred.
  • Experience using EHR systems.

Nice-to-haves

  • Bilingual in Spanish preferred.
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