Medical Front Desk Receptionist

$27,040 - $28,080/Yr

Rio Grande Urology, P.A. - El Paso, TX

Full-time - Entry Level

El Paso, TX

101-250 employees

Ambulatory Health Care Services

About the position

Rio Grande Urology is currently looking for a Full-Time Front Desk Receptionist to join our team at our Rio Grande Cancer Specialist Team! The role involves performing various clinical duties such as greeting patients, scheduling appointments, and handling clerical and organizational tasks. The ideal candidate should be detail-oriented, teamwork-driven, and possess a genuine desire to assist patients. Experience with Electronic Medical Records (EMR) is also required. As a Front Desk Receptionist, you will be responsible for collecting patient and insurance payments and reconciling charges daily. You will process insurance information for the practice's billing company in a timely manner and provide information to patients regarding unpaid balances. Additionally, you will file records in the appropriate sections of patient charts and maintain the organization and efficiency of the front office, including managing the office supply inventory. It is crucial to maintain patient confidentiality and perform other related duties as directed or assigned.

Responsibilities

• Collect patient and insurance payments and reconcile charges daily.
• Process insurance information for the practice's billing company in a timely manner.
• Provide information to patients regarding unpaid balances.
• File records in the appropriate sections of patient charts and keep patient charts in the proper order.
• Prepare patient charts in advance and file patient charts when complete.
• Copy patient information and forward it to the requesting party after receiving appropriate consent to release medical records.
• Maintain the confidentiality of files and records.
• Maintain the organization and efficiency of the front office, including the office supply inventory.
• Maintain patient confidentiality.
• Perform other related duties as directed or assigned.

Requirements

• Medical Assistant Diploma from an accredited vocational institution or community college preferred but not required.
• Minimum of one year recent experience working in a medical facility as a medical receptionist and/or documented evidence of externship completed in a medical office.

Nice-to-haves

• Spanish (Preferred)

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance