Medical Front Desk Receptionist

$33,280 - $37,440/Yr

Rheumatology Center Of New Jersey - Monroe Township, NJ

Part-time,Full-time - Entry Level

Onsite - Monroe Township, NJ

Ambulatory Health Care Services

About the position

The Medical Front Desk Receptionist at the Rheumatology Center of New Jersey is responsible for managing the front desk operations in a busy rheumatology practice. This role requires excellent customer service skills, the ability to multitask, and a commitment to maintaining patient confidentiality. The receptionist will work across multiple office locations and will play a key role in ensuring smooth patient flow and administrative efficiency.

Responsibilities

• Answer, screen and forward incoming calls
• Check in patients, verify and update patient account information
• Scan in documents into EMR system
• Schedule appointments
• Collect and post patient co-pays/balances and close out at the end of the day
• Protect patients' rights by maintaining confidentiality of personal and financial information
• Maintain operations by following policies and procedures and reporting needed changes
• Help with administrative work
• Help with prior authorizations if needed

Requirements

• Bilingual
• Customer service experience
• Organizational skills
• Familiarity with EMR systems
• Documentation review experience
• Entry level

Nice-to-haves

• Multi-tasking skills
• Flexibility
• Telephone skills
• Time management skills
• Attention to detail
• Team player
• Medical Front Desk experience
• EMR experience

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off