Spectrum Eye Institute - Joliet, IL
posted 2 months ago
Full-time - Entry Level
Joliet, IL
Ambulatory Health Care Services
About the position
The Medical Front Desk Receptionist position involves providing exceptional customer service in a fast-paced medical environment. The role requires handling inbound calls, scheduling appointments, and maintaining accurate patient records. The ideal candidate will be compassionate and friendly, ensuring a positive experience for patients while managing various clerical duties.
Responsibilities
- Answering the phone to address patient inquiries and scheduling appointments.
- Greeting patients and checking them in and out of their medical appointments.
- Documenting insurance information, personal information, and any other pertinent information to keep patient records up to date.
- Performing insurance verification regarding coverage, preapprovals, referrals, billing, and other issues.
- Processing payments for patients.
- Managing various types of paperwork and other clerical duties.
Requirements
- High school diploma or GED
- Telephone operator or high call volume experience
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Retirement plan
