Medical Front Desk Receptionist

$27,040 - $29,120/Yr

Ferrell-Whited Physical Therapy Services - Rootstown, OH

Part-time - Entry Level

Rootstown, OH

Ambulatory Health Care Services

About the position

The Medical Front Desk Receptionist will be responsible for managing the front desk operations at Ferrell-Whited Physical Therapy Services' Medina clinics. This part-time role requires excellent customer service skills, attention to detail, and proficiency in computer systems, including electronic medical records (EMR). The receptionist will assist patients with scheduling, insurance verification, and general inquiries, ensuring a smooth and welcoming experience for all visitors.

Responsibilities

• Manage front desk operations including patient check-in and check-out.
• Schedule appointments and manage the clinic's calendar.
• Verify patient insurance information and handle authorizations.
• Provide excellent customer service to patients and visitors.
• Maintain a clean and organized front desk area.

Requirements

• High school diploma or equivalent required.
• 1 year of customer service experience preferred.
• 1 year of computer skills experience preferred, including EMR proficiency.

Nice-to-haves

• Experience with insurance and authorization processes.

Benefits

• 401(k)