Medical Front Desk Receptionist

$33,280 - $37,440/Yr

Independence Physical Therapy - Montville, CT

Full-time - Entry Level

Montville, CT

Ambulatory Health Care Services

About the position

Independence Physical Therapy is seeking a dedicated Medical Front Desk Receptionist to join our team in Uncasville, CT. This role is essential in providing a welcoming and efficient front desk experience for our patients and visitors. As a Medical Front Desk Receptionist, you will be the first point of contact for patients, ensuring they feel welcomed and supported from the moment they enter our facility. Your responsibilities will include greeting and assisting visitors, managing phone calls, scheduling appointments, and maintaining the calendars of multiple staff members. You will also be responsible for proofreading documents for accuracy and completeness, which is crucial in a medical setting where attention to detail is paramount. In addition to these duties, familiarity with medical billing and coding is preferred, as it will enhance your ability to assist with patient inquiries and administrative tasks. We pride ourselves on maintaining a modern office environment that supports professional growth and development. Our team is fast-paced yet supportive, and we encourage a culture of collaboration and continuous improvement. You will receive on-the-job training to help you succeed in your role and adapt to our specific procedures and systems. This position offers a flexible schedule, allowing you to balance your work and personal life effectively. We are committed to providing a safe work environment and regularly host social events to foster team bonding and morale. If you are a motivated individual with excellent customer service skills and a passion for helping others, we would love to hear from you.

Responsibilities

• Greet and welcome visitors in a friendly and professional manner
• Answer and direct phone calls to the appropriate department or individual
• Provide information and assistance to visitors, clients, and employees
• Schedule appointments and maintain calendars for multiple staff members
• Proofread documents for accuracy and completeness
• Assist with medical billing and coding as needed

Requirements

• Previous experience as a receptionist or in a similar role preferred
• Knowledge of medical office procedures is a plus
• Strong organizational skills with the ability to multitask effectively
• Excellent verbal and written communication skills
• Attention to detail and accuracy in all tasks
• Ability to maintain confidentiality of sensitive information

Nice-to-haves

• Medical billing and coding experience is preferred
• 3 years of experience in a medical office setting

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance