Medical Front Desk Receptionist

$31,200 - $37,440/Yr

Pcc Medical Holdings - Boynton Beach, FL

Full-time - Entry Level

Boynton Beach, FL

Professional, Scientific, and Technical Services

About the position

The Medical Front Desk Receptionist at PCC Medical Holdings LLC is responsible for managing patient check-in and check-out processes, scheduling appointments, and coordinating with medical staff. This role requires strong organizational skills and the ability to handle multiple tasks efficiently while providing excellent customer service to patients. The position is essential for ensuring smooth operations within the medical office and maintaining patient confidentiality.

Responsibilities

• Check in and check out patients promptly and efficiently.
• Schedule and reschedule appointments as needed.
• Collect co-payments and manage patient payments.
• Ensure patient information is complete and accurate in the EHR system.
• Provide necessary forms to patients for completion and signature.
• Inform clinical staff of patient arrivals and ensure referrals are obtained as required.
• Monitor patient flow and reschedule no-shows or cancellations.
• Answer emails and voicemails, returning patient calls in a timely manner.
• Maintain HIPAA compliance and confidentiality of patient information.
• Cross-train and perform other clinic functions as directed.

Requirements

• High school diploma or GED required.
• At least one year of experience in a medical office setting.
• Basic knowledge of healthcare and clinical practices.
• Computer literacy, including proficiency in Microsoft Word and Excel.
• Ability to type efficiently and work with electronic health records.

Nice-to-haves

• Certified Medical Assistant certification preferred.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Life insurance