Medical Front Desk Receptionist

$27,040 - $29,120/Yr

Ferrell-Whited Physical Therapy Services - Rootstown, OH

Part-time - Entry Level

Rootstown, OH

Ambulatory Health Care Services

About the position

The Medical Front Desk Receptionist at Ferrell-Whited Physical Therapy Services plays a crucial role in managing the front desk operations at the Medina clinics. This part-time position requires a detail-oriented individual with excellent computer skills and a strong focus on customer service. The receptionist will be responsible for handling patient interactions, managing appointments, and ensuring a smooth workflow in the clinic.

Responsibilities

• Manage front desk operations including greeting patients and answering phone calls.
• Schedule appointments and manage patient records using EMR systems.
• Assist patients with insurance and authorization inquiries.
• Maintain a clean and organized reception area.
• Provide excellent customer service to patients and visitors.

Requirements

• High school diploma or equivalent required.
• 1 year of customer service experience preferred.
• 1 year of computer skills experience preferred, including familiarity with EMR systems.

Nice-to-haves

• Experience with insurance and authorization processes.

Benefits

• 401(k)