Texas State Optical - Austin, TX

posted 4 months ago

Full-time - Entry Level
Onsite - Austin, TX
Merchant Wholesalers, Durable Goods

About the position

The Medical Front Desk Receptionist at Texas State Optical in Austin, TX, plays a crucial role in ensuring the smooth operation of the clinic while providing excellent patient care. This full-time position emphasizes teamwork and a positive work atmosphere, where the receptionist will be responsible for various administrative tasks that are essential for the daily functioning of the medical office. The primary duties include scheduling and confirming patient appointments, verifying insurance benefits, and checking in and checking out patients. The ideal candidate will be personable and contribute positively to the work environment, demonstrating a commitment to helping others and fostering a supportive team dynamic. In addition to the core responsibilities, the receptionist will need to exhibit dependability and attention to detail, as these traits are vital for managing patient interactions and maintaining accurate records. The role requires a quick learner who possesses basic computer skills and the ability to multitask effectively in a fast-paced environment. While prior experience in the optometric field is not necessary, strong customer service skills are essential, as the receptionist will be the first point of contact for patients and must ensure a welcoming and efficient experience. The practice is committed to the safety of its team and patients, especially during the ongoing COVID-19 pandemic, and is looking for individuals who are interested in a long-term work relationship. The work schedule is set for 40 hours per week, Monday to Friday, with no weekend shifts required. This position is in-person, emphasizing the importance of direct interaction with patients and team members.

Responsibilities

  • Scheduling and confirming patient appointments
  • Verifying insurance benefits
  • Checking in and checking out patients

Requirements

  • High school diploma or GED
  • 2 years of customer service experience
  • Basic computer skills
  • Dependability and attention to detail
  • Ability to multitask
  • Spanish language proficiency

Nice-to-haves

  • 1 year of computer skills experience

Benefits

  • Dental insurance
  • Disability insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Vision insurance
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