Medical Front Desk

South Florida Ent Associates, P.A. - Winter Haven, FL

Full-time - Entry Level

Winter Haven, FL

Ambulatory Health Care Services

About the position

The Medical Front Desk position at Florida ENT Associates is a full-time role focused on providing exceptional customer service in a healthcare setting. As the first point of contact for patients and visitors, the front desk representative will ensure a welcoming environment while managing administrative tasks such as scheduling appointments and handling patient records. This role is crucial in facilitating a seamless patient experience and supporting the clinical staff in delivering high-quality care.

Responsibilities

• Greet patients and visitors warmly, ensuring they feel welcome and comfortable.
• Schedule appointments and manage patient records efficiently.
• Answer phone calls and respond to inquiries in a professional manner.
• Collaborate with physicians and clinical staff to enhance patient care.
• Provide excellent customer service throughout the patient experience from check-in to check-out.

Requirements

• High School diploma or equivalent required.
• Bachelor's degree preferred.
• One year of related experience in a medical or healthcare setting.

Benefits

• Opportunities for advancement
• Competitive compensation packages
• Positive work environment