Medical Front Office Clerk MFOC

Parrish Medical Center - Titusville, FL

Full-time - Entry Level

Titusville, FL

Hospitals

About the position

The Medical Front Office Clerk (MFOC) at Parrish Medical Center is responsible for providing excellent customer service to patients and visitors, managing appointment scheduling, insurance verification, and handling billing functions. This role is essential in ensuring a smooth front office operation and maintaining accurate patient records.

Responsibilities

• Greets patients and visitors in a courteous and friendly manner both in person and via telephone; answering questions and taking messages if needed, scheduling appointments.
• Prepares new charts, files and maintains patient records; maintains, organizes and pulls charts for upcoming patient appointments.
• Confirms appointments with patients via telephone one day prior to scheduled appointment.
• Check in patients confirming accurate and updated patient and insurance information is in chart as well as the EMR.
• Perform billing and bookkeeping functions including collection of cash payments, posting and balancing daily sheets of transactions and balancing deposits according to set billing protocols.
• Check out patients; accurately enter charges into computer, collecting all co-pays and out of pocket charges prior to patient leaving.

Requirements

• High school diploma or GED required.
• 0 to 1 years of work experience.

Benefits

• Health, Dental and Vision Insurance
• 403(b) Retirement Program
• Tuition Reimbursement/Educational Assistance
• EAP, Flex Spending, Accident, Critical and Other Applicable Benefits
• Annual Accrual of 104 Personal Leave Bank (PLB) Hours