Medical Front Office Coordinator

$27,040 - $37,440/Yr

Able Recovery - Oklahoma City, OK

Part-time,Full-time - Entry Level

Oklahoma City, OK

About the position

The Medical Front Office Coordinator at Able Recovery, LLC is responsible for managing administrative tasks in a healthcare setting while providing excellent customer service to patients. This role involves scheduling appointments, processing payments, and ensuring compliance with HIPAA regulations. The coordinator plays a vital role in maintaining the efficiency of the medical office and supporting the medical team.

Responsibilities

• Greet and attend to patients in person and over the phone.
• Schedule patient appointments and manage the calendar for medical staff.
• Explain intake forms to new patients and assist with admissions/treatment as per agreed protocols.
• Process payments and maintain confidentiality of all patient information in compliance with HIPAA regulations.
• Maintain business inventory, checking supplies, and scheduling equipment maintenance repairs.
• Answer all phone calls in a professional and courteous manner.
• Complete accurate documentation of patient visits and liaise between medical departments with discretion.
• Ensure stock levels are adequate and orders are made timely.

Requirements

• High school diploma or GED required.
• At least 2 years of experience in a healthcare facility in a medical receptionist role.
• Working knowledge of medical terminology, HIPAA regulations, ICD, and CPT coding is highly advantageous.
• Strong organizational, administrative, and planning skills.
• Excellent communication skills, both verbal and written.
• Ability to work under pressure and react effectively to emergency situations.
• Meticulous attention to detail with the ability to multi-task.

Nice-to-haves

• Experience in medical office management preferred.
• Innovative thinker with strong conceptual and problem-solving skills.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Employee assistance program
• Flexible schedule