Medical Front Office Receptionist

$33,280 - $36,400/Yr

Confidential - Lady Lake, FL

Full-time - Entry Level

Lady Lake, FL

About the position

The Medical Front Office Receptionist plays a crucial role in a busy Primary Care office, responsible for managing patient check-ins and check-outs, handling phone calls, scheduling appointments, and processing payments. This position requires proficiency in electronic medical records (EMR) systems, specifically eClinicalWorks, and a strong understanding of insurance processes. The role emphasizes multitasking and effective communication within a supportive team environment.

Responsibilities

• Manage patient check-in and check-out processes in a busy Primary Care office.
• Handle phone calls and schedule appointments efficiently.
• Collect payments and process transactions accurately.
• Understand and manage insurance-related tasks, including eligibility checks and authorizations.
• Provide excellent customer service to patients and address their needs.

Requirements

• Minimum of 2 years of medical office experience.
• Minimum of 2 years of experience as a medical receptionist.
• Proficiency in eClinicalWorks or similar EMR systems is required.
• Strong understanding of insurance processes, including EOBs and authorizations.

Nice-to-haves

• Experience in a tight-knit office environment.
• Ability to work well under pressure and manage multiple tasks.

Benefits

• Employee discount
• Health insurance
• Paid time off