Medical Front Office

$35,360 - $39,520/Yr

Djs Group - Edmond, OK

Full-time - Entry Level

Edmond, OK

Repair and Maintenance

About the position

The Medical Front Office Specialist position in Edmond, OK, is a full-time role focused on providing excellent customer service and administrative support in a medical office setting. The specialist will be responsible for greeting patients, managing schedules, and ensuring efficient office operations while maintaining a positive patient experience.

Responsibilities

• Greeting patients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders

Requirements

• At least 1 year of active experience in a medical front office role
• Strong communication skills to converse clearly over the telephone and in person
• Organization and time management skills to manage a variety of tasks effectively
• Attention to detail to schedule patients correctly and communicate scheduling difficulties with providers
• Technological skills, such as using word processing and spreadsheet programs to track data
• Interpersonal skills to interact positively with patients who may be upset or stressed

Nice-to-haves

• Experience in insurance eligibility and follow-up
• Customer service experience of 1 year (Preferred)
• Medical terminology knowledge of 1 year (Preferred)
• Computer skills of 1 year (Preferred)

Benefits

• Dental insurance
• Health insurance
• Paid time off