Medical Insurance Appeals / Claims Follow-up Specialist (on-site)

$39,520 - $45,760/Yr

FixMyClaim - Salt Lake City, UT

Full-time - Entry Level

Salt Lake City, UT

About the position

The Appeals / Claims Follow-up Specialist is responsible for supporting the Healthcare Appeals Team by performing various administrative and clerical tasks. This role involves managing clientele's administrative activities, preparing files for insurance appeals, and ensuring efficient operations within the team.

Responsibilities

• Phone calls to insurance companies to gather information
• Organize documents and evidence in digital and paper files
• Obtain medical records and evidence for appeals
• Write and distribute email, correspondence memos, letters, faxes and forms
• Assist in the preparation of appeal files
• Maintain a detailed spreadsheet of account activity
• Update and maintain detailed notes in client database
• Coordinate with internal departments

Requirements

• Proven experience in an administrative assistant role
• Knowledge of office management systems and procedures
• Working knowledge of office equipment, like printers and fax machines
• Proficiency in MS Office (MS Excel and MS Word, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• High School degree; additional qualification as an Administrative Assistant or Clerical Support
• 3 years of administrative experience
• 1 year of medical insurance experience

Nice-to-haves

• Familiarity within the behavioral health or healthcare insurance industry

Benefits

• Health savings account
• Health insurance
• Dental insurance
• Paid time off
• Employee assistance program
• Vision insurance
• Life insurance