CVS Health - Monroeville, PA
posted 15 days ago
Full-time - Entry Level
Hybrid - Monroeville, PA
Health and Personal Care Retailers
About the position
CVS Health, Specialty Pharmacy, a mail service pharmacy in the Monroeville area, has an opportunity available for a full time Medical Insurance Collections Representative! The primary responsibilities of a Medical Collections Specialist are to ensure timely and accurate account payment for outstanding balances while demonstrating excellent customer service to patients, healthcare professionals and insurance carriers. We offer a comprehensive benefits package which includes medical, dental, vision insurance as well as a wide-ranging list of supplemental benefits and discount programs. In addition to sixteen paid days off for employees, we also offer ten paid holidays.
Responsibilities
- Responsible for all third party follow-up associated with the dispensing of prescription medication; maintain supporting chronological notes that detail action taken to resolve outstanding account balances.
- Maintains patient demographic information and data collection systems.
- Work all billing/collection reports, queues, or diversions according to payer and company policy guidelines.
- Work in a fast paced and team focused environment to ensure timely and accurate billing to insurance providers.
- Transmit or submit paper and/or electronic claims to insurance payors for reimbursement.
- Research and respond to insurance companies and governmental payors regarding billing issues or related questions by telephone, via the internet, and in writing.
Requirements
- 1 + years experience performing health care reimbursement, medical billing or insurance collections.
- 1+ years experience in Microsoft Office, specifically Excel, Outlook and Word.
- Must live within 1 hour of Monroeville PA.
Nice-to-haves
- Experience with Specialty Pharmacy Billing/Collections
- Problem resolution within healthcare reimbursement/claims.
Benefits
- Comprehensive medical, dental, and vision insurance.
- 401(k) retirement savings plan.
- Employee Stock Purchase Plan.
- Fully-paid term life insurance plan.
- Short-term and long-term disability benefits.
- Numerous well-being programs.
- Education assistance.
- Free development courses.
- CVS store discount.
- Discount programs with participating partners.
- Paid Time Off (PTO) or vacation pay.
- Paid holidays throughout the calendar year.
