Hanger Prosthetics & Orthotics - Long Beach, CA
posted 2 months ago
In this role, you will have the opportunity to provide administrative support to patients, fellow employees, and referral sources through the coordination and administration of the front office activities. The ideal candidate will have a background in an administrative role with strong computer proficiency and customer service skills. Typical responsibilities include scheduling appointments, validating insurance and payment authorization, inputting claims, processing payments, performing account collections, conducting billing research, and responding to telephone inquiries. You will be responsible for managing patient appointment scheduling, creating new patient charts, maintaining patient records, scanning and filing patient documents, and ensuring complete and accurate information. Additionally, you will manage incoming phone calls, obtain insurance authorization, provide financial counseling for patients, and post over-the-counter payments. Daily document research on an electronic health/medical record system will also be part of your responsibilities.