Medical Office Admin

$43,680 - $52,000/Yr

Hanger Prosthetics & Orthotics - Temecula, CA

Part-time - Entry Level

Remote - Temecula, CA

Health and Personal Care Retailers

About the position

The Medical Office Admin role at Hanger, Inc. involves providing essential administrative support within a medical office setting, focusing on patient care and operational efficiency. The position requires strong organizational skills and the ability to manage multiple tasks in a fast-paced environment, ensuring that patients receive timely and effective service. The ideal candidate will have a background in administration, customer service, and familiarity with electronic health record systems.

Responsibilities

• Responsible for patient appointment scheduling
• Creation of new patient charts and maintenance of patient records
• Scanning and filing patient documents and ensuring complete and accurate information
• Managing incoming phone calls
• Obtaining insurance authorization
• Providing financial counseling for patients and posting over the counter (OTC) payments
• Daily document research on an electronic health/medical record system

Requirements

• High school diploma or GED required
• Less than 1 year of customer service, administration or related experience
• Must have, or be eligible to obtain, a valid driver's license
• At least 1-2 years of experience with EMR/electronic health/medical record systems (preferably NextGen and/or OnBase)
• Working knowledge of HIPAA and other medical insurance regulations and terminology
• Associate's degree preferred
• Ability to type 40 correct words per minute
• At least 2 years of computer and office equipment experience including MS Office products
• Basic administrative math accounting skills

Nice-to-haves

• Experience with NextGen and/or OnBase EMR systems
• Knowledge of coding, billing and reimbursement protocols
• Strong interpersonal, oral and written communication skills
• Ability to work with physically challenged individuals

Benefits

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs
• Volunteering for Local and National events