Hanger Prosthetics & Orthotics - Pasadena, CA
posted 2 months ago
In this role, you will have the opportunity to provide administrative support to patients, fellow employees, and referral sources through the coordination and administration of the front office activities. The ideal candidate will have a background in an administrative role with strong computer proficiency and customer service skills. Typical responsibilities include scheduling appointments, validating insurance and payment authorization, inputting claims, processing payments, performing account collections, conducting billing research, and responding to telephone inquiries. You will be responsible for patient appointment scheduling, creation of new patient charts, and maintenance of patient records. This includes scanning and filing patient documents and ensuring complete and accurate information, managing incoming phone calls, obtaining insurance authorization, providing financial counseling for patients, and posting over-the-counter (OTC) payments. Daily document research on an electronic health/medical record system will also be part of your responsibilities.