Hanger - Memphis, TN
posted 3 months ago
Hanger, Inc. is seeking a dedicated Medical Office Administrator to join our team in Memphis, TN. As the world's premier provider of orthotic and prosthetic (O&P) services and products, we pride ourselves on empowering human potential through advanced solutions and exceptional customer service. The Medical Office Administrator will play a crucial role in ensuring the smooth operation of our front office activities, providing the highest level of customer service to patients, fellow employees, and referral sources. This position requires a strong commitment to maintaining compliance with relevant laws and regulations while managing patient information and insurance details accurately. In this role, you will be responsible for obtaining and verifying patient and insurance information, ensuring that all necessary pre-authorizations are completed, and maintaining accurate patient files in accordance with Hanger's Compliance Policies. You will also assist in counseling patients regarding their financial responsibilities and collect co-payments as necessary. The Medical Office Administrator will efficiently manage multiple phone lines, coordinate scheduling for practitioners, and process referrals and authorizations to ensure timely patient care. Your ability to communicate effectively and maintain excellent relationships with patients and referral sources will be essential to your success in this position. As part of our commitment to providing superior patient care, you will also assist with quality assurance initiatives to ensure patient satisfaction with our services. This role requires a proactive approach to problem-solving and the ability to work collaboratively with a diverse team. If you are passionate about making a difference in the lives of others and possess the necessary skills and experience, we encourage you to apply for this rewarding opportunity.