Hanger - Nashville, TN
posted 2 months ago
In this role, you will have the opportunity to provide administrative support to patients, fellow employees, and referral sources through the coordination and administration of the front office activities. The ideal candidate will have a background in healthcare administration with strong computer proficiency and customer service skills. You will be responsible for managing patient appointment scheduling, obtaining insurance authorization, creating new patient charts, and maintaining patient records. Additionally, you will be tasked with scanning and filing patient documents to ensure complete and accurate information, managing incoming phone calls, providing financial counseling for patients, and posting over-the-counter (OTC) payments. Daily document research on an electronic health/medical record system will also be part of your responsibilities.