Medical Office Administrator (Springfield, MA)

$41,600 - $49,920/Yr

Hanger - Springfield, MA

Part-time - Entry Level

Springfield, MA

Miscellaneous Manufacturing

About the position

The Medical Office Administrator will provide essential administrative support in a medical office setting, focusing on patient interactions, appointment scheduling, and maintaining accurate patient records. This role requires strong computer skills and a commitment to exceptional customer service, ensuring a smooth operation of front office activities.

Responsibilities

• Provide administrative support to patients and staff.
• Schedule patient appointments and manage the calendar.
• Obtain insurance authorizations for patient services.
• Create and maintain new patient charts and records.
• Scan and file patient documents accurately.
• Manage incoming phone calls and inquiries.
• Provide financial counseling to patients and process over-the-counter payments.
• Conduct daily document research on an electronic health/medical record system.

Requirements

• High school diploma or GED required.
• Minimum of 2 years of administration or customer service experience.
• Valid driver's license with a clean driving record.

Nice-to-haves

• Experience in a medical office setting.
• Familiarity with EMR systems, specifically NextGen.
• Knowledge of state and federal medical insurance regulations and terminology.
• Ability to type 40 words per minute with accuracy.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Paid holidays
• Paid vacation time
• Paid sick time
• Paid volunteer time