Hanger - Kearney, NE
posted 3 months ago
As a Medical Office Administrator at Hanger, Inc., you will play a crucial role in providing administrative support to patients, fellow employees, and referral sources. This position is centered around the coordination and administration of front office activities, ensuring that the office runs smoothly and efficiently. The ideal candidate will possess a strong background in administrative roles, showcasing excellent computer proficiency and outstanding customer service skills. Your responsibilities will encompass a variety of tasks that are essential for maintaining the operational flow of the medical office. In this role, you will be responsible for scheduling patient appointments, which is a critical function in managing the office's daily operations. You will also be tasked with creating new patient charts and maintaining accurate patient records, which involves scanning and filing patient documents to ensure that all information is complete and accurate. Managing incoming phone calls is another key responsibility, as you will be the first point of contact for patients and referral sources, requiring you to handle inquiries with professionalism and care. Additionally, you will obtain insurance authorizations, which is vital for ensuring that patients receive the necessary care without financial hindrances. Providing financial counseling for patients and processing over-the-counter payments will also be part of your duties. You will engage in daily document research on an electronic health/medical record system, which will require attention to detail and a commitment to maintaining the integrity of patient information. Overall, your role will significantly impact the patient experience and the efficiency of the medical office.