Medical Office Administrator

Part-time - Entry Level

Remote - Camp Hill, PA

Miscellaneous Manufacturing

About the position

The Medical Office Administrator at Hanger, Inc. plays a crucial role in providing administrative support to patients, employees, and referral sources. This position involves coordinating front office activities, managing patient records, and ensuring efficient operations within the medical office. The ideal candidate will possess strong customer service skills and computer proficiency, contributing to the overall patient care experience.

Responsibilities

• Responsible for patient appointment scheduling
• Creation of new patient charts and maintenance of patient records
• Scanning and filing patient documents and ensuring complete and accurate information
• Managing incoming phone calls
• Obtaining insurance authorization
• Providing financial counseling for patients and posting over the counter (OTC) payments
• Daily document research on an electronic health/medical record system

Requirements

• High school diploma or GED required
• Less than 1 year of customer service, administration or related experience
• A valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures
• At least 1-2 years of experience with EMR/electronic health/medical record systems (preferably NextGen and/or OnBase)
• Working knowledge of HIPAA and other medical insurance regulations and terminology for private payer, state and federal plans including coding, billing and reimbursement protocols
• Associate's degree preferred
• Ability to type 40 correct words per minute
• At least 2 years of computer and office equipment experience including MS Office products (Word, Excel), e-mail and automated billing systems, facsimile machines, calculator, postage machine, copiers, etc.
• Basic administrative math accounting skills

Nice-to-haves

• Experience in a fast-paced medical office environment
• Strong interpersonal, oral and written communication skills
• Ability to work with physically challenged individuals
• Cultural sensitivity and ability to build rapport with a diverse population

Benefits

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest