Medical Office Administrator
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About The Position
We are looking for an enthusiastic and experienced Medical Office Administrator to join our Boston clinic. In this vital role, you will be the heart of our patient experience, ensuring a smooth and supportive environment for everyone who walks through our doors. Your responsibilities will include creating a warm and welcoming atmosphere for patients, from initial greetings to follow-up care. Your empathy and professionalism will shine through in all patient interactions, whether by phone, email, or in person. You will oversee patient scheduling, maintain meticulous electronic records, and manage general office operations with a focus on organization and efficiency. Your skills will keep our clinic running smoothly. As the liaison between patients and our clinical team, you will ensure seamless information flow and address any concerns promptly. You will also maintain and stock office supplies, purchase office and patient refreshments, creating a welcoming and organized space. Being the face of our clinic, you will warmly greet visitors, manage inquiries, and coordinate community events like open houses and information sessions. You will help us build positive relationships within the mental health community, overseeing new patient inquiries and ensuring our clinic is a welcoming and well-stocked space.
