Hanger Prosthetics & Orthotics - Chambersburg, PA
posted 3 months ago
As a Medical Office Administrator at Hanger, Inc., you will play a crucial role in providing administrative support to patients, fellow employees, and referral sources. This position involves coordinating and managing front office activities to ensure smooth operations within the medical office. You will be responsible for scheduling patient appointments, creating and maintaining patient records, and ensuring that all patient documents are accurately scanned and filed. Your role will also include managing incoming phone calls, obtaining insurance authorizations, and providing financial counseling to patients. You will be expected to process payments, conduct billing research, and respond to telephone inquiries, all while maintaining a high level of customer service and professionalism. In this fast-paced environment, you will need to demonstrate excellent organizational skills and the ability to multitask effectively. You will be working closely with a diverse population, requiring strong interpersonal and communication skills. Your ability to build trusting relationships with patients and referral sources will be essential to your success in this role. Additionally, you will be expected to act with integrity, keeping the patient at the center of everything you do, and fostering open collaboration with your colleagues. The ideal candidate will have a background in an administrative role, with strong computer proficiency and customer service skills. You will be expected to work with electronic health/medical record systems and have a working knowledge of HIPAA and medical insurance regulations. This position offers a competitive salary and the opportunity to make a significant impact on the lives of patients by helping them achieve new levels of mobility and freedom.