Hanger Prosthetics & Orthotics - Sierra Vista, AZ
posted 4 months ago
As a Medical Office Administrator at Hanger, Inc., you will play a crucial role in providing administrative support to patients, fellow employees, and referral sources. This position involves coordinating and managing front office activities to ensure smooth operations within the clinic. You will be responsible for scheduling patient appointments, creating and maintaining patient records, and ensuring that all documentation is accurate and complete. Your role will also include managing incoming phone calls, obtaining insurance authorizations, and providing financial counseling to patients. You will be expected to process payments, conduct billing research, and respond to inquiries from patients and referral sources. This position requires a strong background in administration, excellent customer service skills, and proficiency in computer systems, particularly electronic health/medical record systems. In addition to the administrative tasks, you will be expected to maintain a high level of organization and attention to detail while managing multiple tasks in a fast-paced environment. Building trusting relationships with patients and colleagues is essential, as is the ability to communicate effectively with a diverse population. You will need to demonstrate integrity and a commitment to patient-centered care, ensuring that the needs of patients are always prioritized. Your ability to innovate and adapt to changes in the workplace will be key to your success in this role.