Medical Office Assistant Administrative - UNC Peds at Weaver Crossing

UNC Health • Chapel Hill, NC

410d • $36,400 - $51,230

About The Position

The Medical Office Assistant at UNC Peds at Weaver Crossing is responsible for performing patient check-in and check-out procedures, processing financial information, and providing patient billing information. This role emphasizes effective customer service and computer skills while ensuring compliance with organizational policies and safety regulations.

Requirements

• High school diploma or general education degree (GED) required.
• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of patients, or employees of organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio and percent.
• Ability to enter and process data accurately.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.
• Accurately performs patient check in and check out procedures, processes privileged patient health information, balances daily receipts, and responds to billing questions.
• Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties.
• Orders and maintains clinical supplies, office supplies, and equipment.
• Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures.
• Participates in unit performance improvement activities.
• Demonstrates good customer service skills when interacting with patients, families, and visitors.

What This Job Offers

• Job Type: Full-time
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 10,001+ employees