Medical Office Assistant (MCP)

Medical University of South Carolina - Marion, SC

Full-time - Entry Level

Marion, SC

Educational Services

About the position

The Medical Office Assistant (MCP) at MUSC Community Physicians is responsible for providing administrative support at the front desk of the clinic, ensuring efficient operations and excellent patient service. This role involves scheduling appointments, managing patient registrations, handling billing and collections, and coordinating various administrative tasks to facilitate smooth clinic operations.

Responsibilities

• Provide administrative coverage at the front desk of the clinic.
• Monitor the clinic appointment line and schedule appointments for clients.
• Answer multiline telephones and take payments from clients for clinical services.
• Complete client registration and documentation.
• Schedule interpreters for clients and retrieve billing charges.
• Coordinate daily clinic preparation processes, including patient identification and check in/out.
• Manage charge posting, cash management, and patient appointment scheduling.
• Deliver customer service, message distribution, and referrals management.

Requirements

• High school diploma or equivalency plus one year of patient care experience in a healthcare facility.
• Certified Nursing Assistant or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution.
• EMT or Paramedic certification, or a Bachelor's degree.

Benefits

• Health, dental, vision, and life insurance
• Employer Sponsored Retirement Plan
• Paid time off and extended sick leave
• Paid Parental Leave
• Disability insurance plan options
• Continuous professional and clinical training
• Competitive pay
• Annual Merit Increase
• Wellbeing resources
• Tuition Reimbursement
• Employee perks and discounts
• Employee referral program
• Flexible schedule options
• Certification incentive program