Medical Office Assistant/Receptionist

$43,680 - $45,760/Yr

Laguna Cardiology - Laguna Beach, CA

Part-time - Entry Level

Laguna Beach, CA

About the position

We are seeking a dedicated and organized Medical Office Assistant to join our healthcare team in Laguna Beach, CA. The ideal candidate will be responsible for providing support to our medical office and ensuring excellent patient care. The Medical Office Assistant will work closely with our medical professionals to maintain a welcoming and efficient front desk environment. This role is crucial in ensuring that our patients receive the best possible service and care during their visits. The Medical Office Assistant will utilize eClinicalWorks or other electronic medical record systems to update patient records and schedule appointments. This includes preparing and maintaining patient charts and records, ensuring all information is up-to-date and accurate. The candidate will greet patients and visitors, answer phone calls, and respond to emails in a professional and friendly manner, creating a positive first impression for our patients. In addition to managing patient scheduling, including appointments, procedures, and lab tests, the Medical Office Assistant will handle insurance claims and billing, ensuring timely and accurate submissions. Administrative tasks such as data entry, filing, and mailings will also be part of the responsibilities. The role primarily involves front office work, but the candidate should also be prepared to perform back office duties when needed. Maintaining a clean and organized reception area is essential, ensuring that all materials are easily accessible for both staff and patients. The ideal candidate will develop a strong understanding of medical office procedures and protocols, and experience working in a medical office is preferred. A medical assistant license is also preferable. This position requires a detail-oriented and organized individual with excellent communication skills, who is dedicated to providing compassionate care to our patients. If you are looking for a new challenge in a supportive healthcare environment, we encourage you to apply today!

Responsibilities

• Use eClinicalWorks or other electronic medical record systems to update patient records and schedule appointments.
• Prepare and maintain patient charts and records, ensuring all information is up-to-date and accurate.
• Greet patients and visitors, answer phone calls, and respond to emails in a professional and friendly manner.
• Manage patient scheduling, including appointments, procedures, and lab tests.
• Handle insurance claims and billing, ensuring timely and accurate submissions.
• Assist with administrative tasks, such as data entry, filing, and mailings.
• Maintain a clean and organized reception area, ensuring all materials are easily accessible.
• Develop a strong understanding of medical office procedures and protocols.

Requirements

• Experience working in a medical office.
• Medical terminology knowledge (1 year required).
• Customer service experience (1 year required).
• Computer skills (1 year required).
• Ability to commute to Laguna Beach, CA 92651 (required).
• Ability to relocate to Laguna Beach, CA 92651 before starting work (required).

Nice-to-haves

• Medical assistant license preferable.

Benefits

• Flexible schedule
• Opportunities for advancement