Medical Office Assistant

$37,440 - $45,760/Yr

Journey Psychiatry & Behavioral Health - New Port Richey, FL

Part-time,Full-time - Entry Level

New Port Richey, FL

About the position

The Medical Office Assistant at Journey Psychiatry & Behavioral Health plays a crucial role in supporting the operations of a premier psychiatric practice in the Greater Tampa Area. This position involves managing patient interactions, scheduling, and maintaining medical records, all while providing exceptional customer service. The role offers opportunities for growth within the organization based on performance and work ethic.

Responsibilities

• Manage patient scheduling, including appointments, follow-ups, and cancellations.
• Maintain accurate and organized medical records, ensuring compliance with HIPAA regulations.
• Assist in the preparation of care plans and documentation for patient visits.
• Utilize ICD-10 and ICD-9 coding systems for accurate billing and insurance claims processing.
• Communicate effectively with patients regarding their inquiries and provide excellent customer service.
• Input and update patient information into computerized systems accurately.
• Collaborate with healthcare providers to ensure efficient patient flow and care delivery.
• Handle incoming calls, emails, and correspondence related to patient care and office operations.

Requirements

• Bilingual in Spanish
• Medical office experience preferred
• Familiarity with ICD-10 and medical records management
• Strong organizational skills
• Excellent interpersonal skills
• Proficient in using computerized systems for managing medical records and scheduling

Nice-to-haves

• Familiarity with psychiatric terminology
• Previous experience in a medical office setting

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Vision insurance