Medical Office Assistant

About the position

The Medical Office Assistant position at Atlantic Family Eye Care is a full-time role that involves supporting the daily operations of the office across two locations in Warwick and Woonsocket, RI. The ideal candidate will be a motivated and energetic individual who can thrive in a fast-paced environment. This role does not require prior optometry experience, as training will be provided. A positive attitude and a strong team player mentality are essential for success in this collaborative and dynamic team setting.

Responsibilities

• Greet patients, verify information, collect insurance details, explain payment policies, and schedule or reschedule appointments.
• Answer calls, take messages, respond to inquiries, and confirm appointments via phone and email.
• Verify insurance eligibility, assist with billing questions, and explain payment options.
• Update patient information, ensure forms and consents are completed, and maintain accurate files.
• Process payments, issue receipts, and manage financial transactions.
• Communicate follow-up instructions, appointments, and referrals to patients.
• Maintain a clean, welcoming reception area and ensure paperwork is organized and accessible.
• Complete pre-exam testing and provide contact lens teaching.

Requirements

• No experience needed, entry-level position.
• Ability to work full-time with a floating schedule between locations.
• Strong communication skills and a positive attitude.

Benefits

• 401(k)
• 401(k) matching
• Life insurance
• Paid time off
• Vision insurance