Medical Office Associate I - AMG Pulmonary Practice, Freehold

Atlantic Health System - Freehold Township, NJ

Full-time - Entry Level

Freehold Township, NJ

501-1,000 employees

Ambulatory Health Care Services

About the position

The Medical Office Associate is responsible for providing day-to-day operational support in a medical office setting, ensuring high-quality customer service to patients. This role involves managing both front and back office tasks, including billing support, scheduling, coding, patient communication, and filing, while maintaining confidentiality and compliance with HIPAA regulations.

Responsibilities

• Interviews patients for case histories prior to appointments.
• Schedules and coordinates appointments.
• Accurately updates and maintains patients' health records.
• Verifies insurance coverage and assists the billing department with processing claims.
• Communicates test results to patients when directed by physicians or nursing professionals.
• Ensures contacting patients regarding appointments, answering billing questions.
• Assists patients with re-scheduling appointments and other scheduling issues.
• Performs other related duties as assigned.

Requirements

• High School Diploma or equivalent.
• 3+ years of experience in a medical office environment or relevant area.
• 2+ years' administrative experience.

Nice-to-haves

• Associates degree in Medical Office Management, Business, or related field.