medical office clerk

$47,840 - $52,000/Yr

Randstad - Pasadena, CA

posted 6 days ago

Full-time - Entry Level
Pasadena, CA
Administrative and Support Services

About the position

The Medical Office Clerk position at a leading healthcare company in Pasadena, CA, involves processing orders and requests for medical equipment. This temporary role requires excellent service skills while interacting with medical staff and patients, as well as knowledge of medical insurances and benefits. The position is scheduled for 3 months with the potential for extension, and it requires working weekends.

Responsibilities

  • Receives, reviews and authorizes the referrals for DME (Durable Medical Equipment) and P&O orders.
  • Receives, reviews and processes referrals for DME and P&O orders.
  • Review and complete the Notice of Non-Coverage (NONC) Process.
  • Interprets Benefits for each patient as it applies to DME criteria.
  • Maintains an understanding of Regulatory Requirements.
  • Investigates and tracks pertinent patient information.
  • Authorize and orders equipment from outside vendors, analyzing and processing DME forms and reviews medical review to ascertain appropriateness of ordered equipment or prosthesis.
  • Performs related departmental duties according to established DME policies and procedures.
  • Answers phones, processes orders.
  • Eligibility Confirmation.

Requirements

  • Associate degree in a relevant field.
  • Recent medical office support experience.
  • Knowledge of medical insurances, benefits, and eligibility.

Nice-to-haves

  • Experience with DME and HMO processes.
  • Strong problem-solving skills.

Benefits

  • Health insurance coverage.
  • 401K contribution.
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