Medical Office Clerk

$38,064 - $38,064/Yr

Health Partners Management Group - Hampton, VA

Full-time - Entry Level

Hampton, VA

Professional, Scientific, and Technical Services

About the position

The Medical Office Clerk position at Health Partners Management Group (HPMG) involves providing clerical and administrative support within a medical treatment facility. The role includes greeting patients, managing phone calls, scheduling appointments, and maintaining medical records. The clerk will ensure efficient operations in a healthcare setting while adhering to established guidelines and procedures.

Responsibilities

• Greet patients and visitors at the front desk or office setting.
• Answer the main office phone line and direct calls appropriately.
• Schedule medical appointments and determine patient eligibility for services.
• Obtain and file medical records as needed, ensuring completeness and accuracy.
• Initiate and locate patient medical records as required.
• Obtain documentation requested by healthcare providers.
• Perform administrative and clerical duties to support medical care and operations.
• Create appointment schedules in the patient appointment computer system.
• Conduct end-of-day processes and resolve pending appointments.

Requirements

• High school diploma or GED required.
• At least 6 months of experience in a medical office.
• Basic Life Support (BLS) certification required.
• Proficient typing skills with a minimum of 50 WPM.
• General medical ethics and excellent communication skills.

Nice-to-haves

• Medical terminology knowledge preferred.
• 1 year of experience in a medical office preferred.

Benefits

• AD&D insurance
• Bereavement leave
• Dental insurance
• Free parking
• Health insurance
• Life insurance
• Military leave
• On-the-job training
• Paid orientation
• Paid sick time
• Paid time off
• Paid training
• Referral program
• Vision insurance