Medical Office Clerk

$42,640 - $42,640/Yr

Dilligas - Anchorage, AK

Full-time - Entry Level

Anchorage, AK

Administrative and Support Services

About the position

The Medical Office Clerk position at U.S. Got People involves providing administrative support in the GI Lab Department at Joint Base Elmendorf-Richardson, Alaska. The role focuses on patient interaction, appointment scheduling, and maintaining medical records, ensuring efficient operations within the medical office setting.

Responsibilities

• Greet patients/visitors at the front desk or information center.
• Answer the main office phone line and direct calls appropriately.
• Take messages as required and relay general instructions to patients.
• Arrange and schedule medical appointments, determining patient eligibility for services.
• Organize and research patient records, ensuring completeness and accuracy.
• Ensure arrival of medical records prior to appointments.
• Initiate and locate patient medical records as needed.
• Obtain documentation requested by healthcare providers.
• Perform other administrative and clerical duties in support of medical care.
• Create appointment schedules and templates in the patient appointment computer system.
• Conduct end-of-day processes and resolve any pending appointments.

Requirements

• High school diploma or GED equivalent.
• At least one year of experience in a medical office setting.
• Active BLS certification through the American Heart Association or military program.
• Ability to type 50 words per minute.
• Familiarity with medical terminology is desired.

Nice-to-haves

• Experience with medical terminology (preferred).

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance