Medical Office Clerk

$42,640 - $42,640/Yr

Dilligas - Anchorage, AK

Full-time - Entry Level

Anchorage, AK

Administrative and Support Services

About the position

U.S. Got People is searching for a Medical Office Clerk to work in the Orthopedic Department at Joint Base Elmendorf-Richardson, Alaska. This position offers competitive pay at $20.50 per hour, along with an additional health benefit stipend to assist with the cost of healthcare benefits. The role is full-time, with normal business hours from 0630 to 1630, Monday through Friday. The Medical Office Clerk will be responsible for a variety of administrative and clerical duties that support the medical care and operational functions of the office. This includes greeting patients and visitors, answering phone calls, scheduling medical appointments, and managing patient records. The ideal candidate will have a high school diploma or GED, at least one year of experience in a medical office setting, and must possess a valid BLS certification. Familiarity with medical terminology is desired, and the ability to type at least 50 words per minute is required. This position is a great opportunity for a team player who is passionate about service and wants to grow their career through the unique knowledge gained by working at a federal facility. USGP is committed to nurturing a diverse network of dedicated professionals and ensuring that employees are valued for their efforts and able to achieve their career goals.

Responsibilities

• Greets patients/visitors at a front desk, information center or office setting.
• Answers main office phone line and directs telephone calls to appropriate sections for assistance.
• Takes messages as required and arranges and schedules medical appointments.
• Determines patient eligibility for services and relays general instructions to patients or makes referrals to other sections.
• Obtains updates and files medical records as needed.
• Organizes and researches patient records, extracts needed information, and reviews records for completeness, accuracy, and consistency within established guidelines.
• Ensures arrival of medical records prior to appointment(s).
• Initiates and locates patient medical records as needed and obtains documentation as requested by healthcare providers.
• Performs other administrative and clerical duties in support of medical care and operational support.
• Creates appointment schedules and templates in patient appointment computer system.
• Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in the computer system.

Requirements

• High school diploma or General Educational Development (GED) equivalency.
• At least one year of experience in a medical office setting.
• Active BLS certification through American Heart Association or military program.
• Ability to type 50 words per minute.
• Familiarity with medical terminology is desired.

Nice-to-haves

• Experience with medical terminology (preferred).

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance