Medical Office Coordinator (Part-time w/Full benefits!! )

Core Physicians - Portsmouth, NH

Part-time - Entry Level

Portsmouth, NH

Ambulatory Health Care Services

About the position

The Medical Office Coordinator is a part-time role focused on providing essential administrative support to a physician practice, clinical staff, and patients. This position is integral to ensuring smooth operations within the office, enhancing patient experiences, and maintaining high standards of care. The coordinator will engage in various tasks including scheduling, patient referrals, data entry, and managing office supplies, all while upholding the values of Core Physicians in delivering quality healthcare services.

Responsibilities

• Utilizes superior customer service skills to perform daily administrative duties of the practice including greeting/check in/check out, scheduling patients, answering telephones and taking messages.
• Collection of co-pays, patient balances, verify insurance eligibility, update patient demographics. Meets TOS payments, eligibility, and denial rate performance metrics as assigned by your standard work.
• Posts payment and adjustment transactions, balances daily journal and close batches every day. May be asked to prepare and deliver bank deposits in accordance with established policies and procedures.
• May be asked to mentor and train new staff.
• Provides patient referrals (with physician direction) or ensures appropriate referrals have been obtained for required visits in specialty offices.
• Assigns new patients to a provider & care team to establish a care partnership. Ensures scheduling consistency (continuity of care) for their care team.
• Follows all standard work protocols and may be asked to complete order and referral reconciliation.
• Demonstrates sensitivity to the patient's comfort, confidentiality and concerns while maintaining a therapeutic environment for the patient and family in accordance with the provider and CORE standards.
• Provides coverage for other Core offices as requested.
• Other duties as assigned.

Requirements

• High school graduate or equivalent
• 1-3 years experience in customer service environment
• BCLS within 6 months of hire

Benefits

• Comprehensive benefits package
• Ongoing training and growth opportunities
• Wellness resources
• Special perks