HCA Healthcare - Hopewell, VA
posted about 2 months ago
Full-time - Entry Level
Hopewell, VA
1,001-5,000 employees
Hospitals
About the position
The Medical Office Coordinator at HCA Virginia Primary Care plays a crucial role in providing administrative support to ensure high-quality patient care. This position involves managing front office functions, patient relations, and staff coordination, contributing to a positive healthcare experience for patients.
Responsibilities
- Assist with all front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.
- Handle patient complaints appropriately.
- Develop guidelines for prioritizing work activities and evaluating effectiveness.
- Conduct regular staff meetings.
- Manage filing and retrieving medical records and patient information.
- Ensure the timeliness and accuracy of patient charge entry into the billing system and assist with collecting and recording co-pays.
Requirements
- Graduate from a recognized training facility for medical assistants is preferred.
- Course-work in healthcare office management is preferred.
- RMA, CMA, or LPN license is beneficial.
- CPR Certification is preferred.
- 1 year of experience required.
Nice-to-haves
- Experience in office management.
Benefits
- 401(k) matching
- Adoption assistance
- Dental insurance
- Disability insurance
- Employee stock purchase plan
- Family leave
- Flexible spending account
- Comprehensive medical coverage
- Free counseling services
- Education assistance
- Colleague recognition program
- Time Away From Work Program
