Medical Office Front Desk Receptionist (Bilingual English/Spanish)

$39,520 - $39,520/Yr

Precision Healthcare Specialists - Fort Myers, FL

Full-time - Entry Level

Fort Myers, FL

About the position

The Medical Office Front Desk Receptionist is responsible for managing the front desk operations of a medical facility, specifically in the Urology department. This role involves greeting patients, scheduling appointments, verifying insurance information, and maintaining patient records. The receptionist plays a crucial role in ensuring a smooth patient flow and efficient administrative operations within the office.

Responsibilities

• Greet and check-in patients as they arrive at the medical facility
• Answer phone calls and schedule appointments for patients
• Verify patient insurance information and collect necessary co-pays or fees
• Maintain patient records and update information as needed
• Assist with administrative tasks such as filing, faxing, and scanning documents
• Coordinate with medical staff to ensure smooth patient flow and efficient operations

Requirements

• Bilingual (English/Spanish)
• Previous experience working as a medical receptionist or in a similar role is preferred
• Knowledge of medical terminology and procedures
• Excellent communication skills, both verbal and written
• Proficient in using phone systems and other office equipment
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize tasks in a fast-paced environment
• Familiarity with electronic medical records (EMR) systems

Nice-to-haves

• Experience in Urology
• 1 year of experience with EMR systems
• 1 year of experience with medical terminology

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance