Medical Office Front Desk Receptionist

$36,400 - $36,400/Yr

Forward Foot & Ankle Associates

Part-time,Full-time - Entry Level

About the position

The Medical Office Front Desk Receptionist at Forward Foot & Ankle Associates plays a crucial role in ensuring a smooth and professional experience for patients visiting the podiatry office. This position involves greeting patients, managing phone communications, scheduling appointments, and maintaining accurate medical records. The receptionist is expected to provide excellent customer service while adhering to medical office protocols and confidentiality standards.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Answer incoming calls and direct them to the appropriate personnel or take accurate messages.
• Schedule appointments for patients.
• Collect patient information, such as insurance information and medical history.
• Verify insurance coverage and obtain authorization for services.
• Maintain patient records in accordance with regulations.
• Assist with podiatry-related tasks, such as preparing patient charts, taking X-rays, and performing laser treatment.
• File reports and monitor medical records for accuracy, completeness, and compliance.
• Maintain security and confidentiality of medical records.
• Perform other office/clerical duties as assigned.

Requirements

• Bilingual communication skills.
• Customer service experience, preferably 1 year.
• Medical office experience.
• Proficient computer skills.
• Knowledge of medical terminology.
• Strong communication skills.
• Entry-level position.

Nice-to-haves

• Previous experience as a receptionist.

Benefits

• Commuting costs compensated depending on the candidate's location.
• Growth opportunities within the company.