Medical Office Front Desk Receptionist

$33,280 - $39,520/Yr

MainStreet.care - Merrick, NY

Full-time - Entry Level

Merrick, NY

About the position

The Medical Receptionist at MainStreet.care plays a vital role in the smooth operation of the medical office, ensuring exceptional patient care through excellent customer service and attention to detail. This full-time position involves various administrative tasks that support the clinical staff and enhance patient experiences.

Responsibilities

• Greet patients and visitors in a friendly and professional manner
• Answer phone calls and address inquiries or direct calls to the appropriate department
• Schedule patient appointments and maintain the appointment calendar
• Collect patient information, verify insurance coverage, and update patient records
• Assist with medical billing and coding tasks as needed
• Maintain cleanliness and organization of the office
• Follow HIPAA guidelines to ensure patient privacy and confidentiality
• Collaborate with medical staff to ensure efficient patient flow

Requirements

• Previous experience as a Medical Receptionist or in a similar role is preferred
• Electronic Health Records and Patient Management Systems experience is highly desirable
• Knowledge of medical terminology and procedures is an asset
• Strong communication skills, both written and verbal
• Excellent organizational skills with the ability to multitask effectively
• Familiarity with phone systems and handling high call volumes
• Bilingual candidates preferred with the ability to communicate in Hindi/Urdu/Punjabi, in addition to English

Benefits

• On-the-job training
• Paid sick time