Medical Office Receptionist - Arlington

Envision Physician Services - Arlington, TX

Full-time - Entry Level

Arlington, TX

Ambulatory Health Care Services

About the position

The Medical Office Receptionist at Questcare Medical Clinic in Arlington, TX, serves as the first point of contact for patients, providing essential administrative support within the office. This full-time position operates Monday through Friday, with shifts from 7:00 AM to 4:00 PM or 8:00 AM to 5:00 PM, ensuring a welcoming and efficient environment for patients and staff alike.

Responsibilities

• Greeting all patients as they enter the clinic.
• Checking patients in and out.
• Scheduling patient appointments.
• Verification of insurance and all medical benefits.
• Management of incoming and outgoing referrals.
• Completing tasks involved with value based care.
• Collecting appropriate patient balances including copays, deductibles, coinsurance and past due balances.
• Reconciling end of day collections.

Requirements

• High School Diploma or GED required.
• 1+ years of experience in an administrative supporting role required.
• Thorough understanding of a medical facility's processes and practices.
• Flexible and able to multitask with a sense of urgency.
• Professional and courteous communication.
• Must have flexibility to work in other local clinics to cover shifts as needed.
• Knowledge of Microsoft Office Suite, including Word, Excel, and Outlook.

Nice-to-haves

• Bilingual (English/Spanish) skills are preferred.
• Experience in a healthcare environment is preferred.
• Prior EMR (Electronic Medical Records) experience is preferred.
• A recent graduate of a Medical Office Administration or Medical Office Management program will be considered in lieu of experience.

Benefits

• Medical, Dental, Vision, Life, Disability insurance.
• Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs.
• Paid Time Off (PTO) with a minimum of 20 days and up to 25 days per calendar year.
• 9 observed holidays and paid family leave.