This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Texas Health Resources - Rockwall, TX
posted about 2 months ago
About the position
The Medical Office Receptionist at Texas Health Resources plays a crucial role in ensuring efficient patient care and administrative support within a fast-paced, high-volume family care clinic. This full-time position involves direct interaction with patients, managing check-in and check-out processes, scheduling appointments, and maintaining accurate patient records. The role emphasizes collaboration within a supportive team environment, with opportunities for professional growth and development.
Responsibilities
- Delivers care to patients utilizing the Medical Office Receptionist Process.
- Performs patient check-in at the time of visit and completes all necessary paperwork for efficient admitting processes.
- Answers phone calls and directs them appropriately.
- Schedules appointments according to office guidelines.
- Obtains accurate patient and insurance information, collecting copays and deductible amounts.
- Copies/scans patient access related hard copy materials into the electronic medical record.
- Prepares charts for patient appointments ensuring all necessary information is complete.
- Conducts all functions associated with patient check-out including pricing services and scheduling follow-up appointments.
- Performs duties involving record filing and retrieval in electronic medical records.
- Confirms next day appointments and alerts patients regarding necessary documentation.
- Follows up with patients regarding the Missed Appointment Policy and sends out appropriate communications.
- Performs other duties as assigned.
Requirements
- High School Diploma or equivalent (REQUIRED).
- Six months healthcare experience in a Clinical Setting (PREFERRED).
- EPIC Experience (PREFERRED).
- Bilingual - English/Spanish (STRONGLY PREFERRED).
Benefits
- 401k
- PTO
- medical
- dental
- Paid Parental Leave
- flex spending
- tuition reimbursement
- Student Loan Repayment Program
