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Texas Health Resources - Arlington, TX
posted about 2 months ago
Full-time - Entry Level
Arlington, TX
501-1,000 employees
Hospitals
About the position
The Medical Office Receptionist at Heart & Vascular Specialists Clinic is a full-time role focused on providing exceptional front desk support in a fast-paced, high-volume environment. The position involves managing patient check-ins, scheduling appointments, and ensuring compliance with clinic policies while delivering compassionate care to patients. The role requires strong organizational and communication skills to handle multiple tasks efficiently.
Responsibilities
- Perform patient check-in and complete necessary paperwork for efficient admitting process.
- Answer phone calls and direct them appropriately.
- Schedule appointments according to office guidelines.
- Obtain accurate patient and insurance information, collecting copays and deductible amounts.
- Copy/scan patient access related hard copy materials into the electronic medical record.
- Prepare charts for patient appointments ensuring all necessary information is complete.
- Conduct patient check-out functions including pricing services and collecting payments.
- Assist with record filing and retrieval in electronic medical records.
- Confirm next day appointments and inform patients of required documentation.
- Follow up with patients regarding the Missed Appointment Policy.
Requirements
- High School Diploma or equivalent (required).
- Six months Medical Receptionist experience in a Clinic (preferred).
- Six months Business Office Customer Service experience (preferred).
- Outgoing individual with a friendly attitude.
- Strong attention to detail.
- Ability to multi-task in a busy clinic environment.
- Outstanding communication, interpersonal, customer service, and organizational skills.
- Knowledge of insurance authorization/billing requirements.
- Demonstrated strong customer service and communication skills.
- Organizational and time management skills.
- Proficient computer skills.
- Knowledge of clinic procedures and regulatory requirements.
- Strong work ethic and professionalism.
- Team player who can handle multiple projects simultaneously.
Benefits
- 401k
- PTO
- medical
- dental
- Paid Parental Leave
- flex spending
- tuition reimbursement
- Student Loan Repayment Program
