Medical Office Receptionist

$37,440 - $41,600/Yr

Primary Care Sports Medicine Amc - Agoura Hills, CA

Full-time

Agoura Hills, CA

Ambulatory Health Care Services

About the position

If you have an outgoing and dynamic personality and enjoy working with patients, this may be the place for you! Primary Care Sports Medicine treats various sports-related injuries and ailments and supports preventative care to our active patient population. The latest in technology and equipment is used in a dynamic and positive environment. Our highly motivated team consists of only the finest talent the industry has to offer. In this role, you will ensure a superior patient experience and support the clinical team administratively. From the moment each visitor arrives and throughout their entire visit, you will provide a VIP-level experience. The responsibilities of the Medical Office Receptionist include a superior understanding of high-profile client needs and preferences, maintaining a polished and professional appearance and manner, and consistently providing an extremely high level of service at all times. You will need to have a solid understanding of insurance plans and the ability to confirm patients' benefits and eligibility. Additionally, you will be responsible for calculating and collecting payments such as co-pays, deductibles, and co-insurance. The role requires the ability to quickly analyze situations, come up with solutions, and implement them effectively. You will also schedule appointments and manage clinician schedules while being computer and internet savvy. Stellar communication skills, both in writing and verbally, are essential for this position.

Responsibilities

• Ensure a superior patient experience and support the clinical team administratively.
• Provide a VIP-level experience from the moment each visitor arrives throughout their entire visit.
• Understand high-profile client needs and preferences.
• Maintain a polished and professional appearance and manner.
• Consistently provide an extremely high level of service at all times.
• Confirm patients' benefits and eligibility with a solid understanding of insurance plans.
• Calculate and collect payments such as co-pays, deductibles, and co-insurance.
• Quickly analyze situations, come up with solutions, and implement them effectively.
• Schedule appointments and manage clinician schedules.
• Communicate effectively with a variety of people, both in writing and verbally.

Requirements

• 2 years minimum experience in a hospitality or customer service-driven environment.
• Thorough understanding of computer and internet applications including Microsoft Office Suite, Chrome and Firefox browsers, and other cloud-based applications.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off