Medical Office Receptionist

$35,360 - $35,360/Yr

Unclassified - Hinsdale, IL

Full-time - Entry Level

Hinsdale, IL

About the position

The Medical Office Receptionist position at the Diabetes & Endocrinology Group in Hinsdale, IL, is a full-time role focused on providing excellent care and support to patients. The ideal candidate will be friendly, energetic, and hardworking, contributing positively to the team environment. The primary responsibilities include answering phone calls, scheduling appointments both in person and via telephone, and updating patients' records in the Electronic Medical Record (EMR) system. This role is crucial in ensuring smooth operations within the medical office and enhancing patient experiences. The receptionist will serve as the first point of contact for patients, requiring strong communication skills and a professional demeanor. The position operates Monday to Friday, with expected hours totaling 40 per week. The office is committed to inclusivity and equal opportunity, welcoming all qualified applicants regardless of their background.

Responsibilities

• Answering phone calls and responding to inquiries.
• Scheduling appointments in person and by telephone.
• Updating patients' records in the Electronic Medical Record (EMR) system.
• Providing excellent customer service to patients and visitors.
• Maintaining a clean and organized reception area.

Requirements

• High school diploma or GED is preferred.
• 1 year of customer service experience is preferred.
• Familiarity with medical terminology is a plus.
• Ability to relocate to Hinsdale, IL before starting work.

Nice-to-haves

• Experience in a medical office setting.
• Proficiency in using EMR systems.

Benefits

• 401(k) matching
• Paid time off